Sunday, February 17, 2013

"Best of Home Care" Distinction

We are so pleased to announce that two of our very own locations have been recognized with Home Care Pulse's "Best of Home Care" distinction!  Awarded to the top 25% of agencies in client satisfaction scores from Home Care Pulse, Home Care Assistance of Central New Jersey and Home Care Assistance of Northern/Central New Jersey are now ranked among a select few of the best agencies in the country.

“We know that sometimes it is difficult to make care decisions when you don’t have specific experience with an agency.  It was our goal to provide families with the ability to make an informed decision, have tangible ways to measure quality and help them find a comfort level when choosing an agency to work with,” commented Aaron Marcum, founder of Home Care Pulse. 

Home Care Pulse, a company which measures client and employee satisfaction, created the award to identify those agencies in the in-home care space that demonstrate a passion for client and employee satisfaction. Home Care Pulse believes that honoring such companies can both educate and help families to make better care decisions for their aging loved ones.

The selection process for the “Best of Home Care” includes the evaluation of client and employee satisfaction in areas such as agency training, communication, overall quality of care, caregiver performance, caregiver morale, response to problems and recommendation of services.

Please join us in congratulating Kevin McClarren, Owner/President of Home Care Assistance of Northern/Central New Jersey, and Lance Abramowitz, Regional Director of Home Care Assistance of Central New Jersey for their accomplishments! 

41 comments:

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  27. Thank you for posting this guide to help me find the best home care. You are right, It can be hard to find the best when you don't have any experience with this industry. I will use your advice to review client and employee satisfaction and base my decision off of that.
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